Market Insights

Salesforce reported Q2 2025 results that exceeded expectations, showcasing strong performance across various financial measures. Marc Benioff, Chair and CEO, expressed his excitement about ongoing transformations within the company. He emphasized, “I don’t think I’ve been more excited about the history of Salesforce and now the future of Salesforce.” The company achieved $9.33 billion in revenue, reflecting an 8% increase year-over-year.

A significant focus of the call was on Salesforce's innovative new platform, *Agent Force*, which aims to fundamentally change how enterprises interact with AI. Benioff highlighted the transformative potential of Agent Force, stating, “The future isn’t about having a sales force or a service force. The future is also about having an agent force.” This platform aims to automate extensive workflows across sales, service, and marketing, helping clients enhance efficiency and productivity.

CFO Amy Weaver detailed the continuing strong growth of subscription and support revenue, which increased by 9%. She also noted that multi-cloud deals now contribute nearly 80% of new business, underlining Salesforce's strategic shift towards a more integrated service offering. Weaver stated, “We are continuing to drive leverage across our business with Q2 non-GAAP operating margin of 33.7%,” representing a significant improvement year-over-year.

The Salesforce leadership underscored the critical role of Data Cloud in enhancing the capabilities of their products. Benioff praised the growth and performance of Data Cloud, calling it Salesforce's fastest growing product. "The number of paid Data Cloud customers grew 130% year-over-year," he noted, emphasizing its strong market presence.

Looking ahead, Salesforce maintained its fiscal 2025 revenue guidance of $37.7 billion to $38 billion, projecting a year-over-year growth of 8% to 9%. Weaver explained the factors influencing this guidance, including expectations for normalizing buying environments and ongoing market challenges.

In summary, Salesforce's Q2 results highlight robust revenue growth fueled by innovation in AI through Agent Force and significant strides in multi-cloud offerings. The leadership's strategic vision positions Salesforce for continued success in a rapidly evolving tech landscape. As Benioff put it, “This is really the future, a new future that we can envision.”